Visitor Information : La Lonja de la Seda applies strict access rules. Entry is only permitted up to 30 minutes before closing time and visitors must arrive at the exact time indicated on their ticket. We recommend arriving 15–30 minutes early. Large bags, bottles, cans and any items considered dangerous or inappropriate by the monument’s security staff are not permitted inside La Lonja de la Seda. Visitors may be subject to security checks upon entry. Your ticket must be kept with you throughout the entire visit. About Spoon : Spoon is an independent concierge service that assists travellers in purchasing official tickets for La Lonja de la Seda on their behalf. We do not resell tickets and we are not affiliated with La Lonja de la Seda or with the City of Valencia. All tickets are obtained directly through the official ticketing system. The official website of the monument is : www.visitvalencia.com. Our service fee covers : handling and secure processing of the purchase, verification and delivery of tickets, personalised assistance and customer support, secure technology designed to protect your data, as well as access to our immersive multilingual audio guide available in 7 languages. Ticket Policy : According to the official terms, tickets cannot be modified, exchanged or refunded once confirmed. Access may be adapted or restricted for operational, security or exceptional reasons. Entry may be refused after the scheduled visiting time. In the event of cancellation decided by the monument’s management, only the official institution is responsible for any potential refunds. Tickets must be kept throughout the entire visit. Direct Purchase Option : Visitors may also purchase tickets directly from the official website : www.visitvalencia.com. Image Usage : Images displayed on this website are licensed, purchased or used for informational and illustrative purposes only. Please contact us if any content requires review.